Privacy Policy
At Bakku, we are committed to protecting the privacy and security of our customer’s personal details. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you deal with our website or make purchases from our store. By using our services, you agree to the terms given in this policy.
1. Information We Collect
We collect a variety of personal information from you when you connect with our services. This information helps us fulfill orders, provide support, and upgrade your shopping experience. The personal data we collect includes:
Name: For communication and order identification.
Email Address: For order confirmations and updates regarding your purchase or inquiries.
Phone Number: Used to contact you about your orders.
Shipping Address: Used to ship your purchased items and for order processing purposes.
We collect this information directly from you when you fill these details on our website.
2. How We Use Your Details
We use the personal information collected from you for several purposes:
Order Processing: To fulfill your orders accurately and ship them to your provided address. This includes verifying your payment details and updating you on the status of your order.
Customer Service: To respond to any inquiries, resolve issues with orders, and provide product support.
We do not use your personal information for marketing purposes. Our primary goal in collecting this information is to serve you better and ensure a smooth transaction experience.
3. Data Sharing and Declaration
We value your privacy and do not share your personal details with third parties for marketing purposes. Your information will only be used within our company for the reasons stated above.
In certain instances, we may share your data with trusted service providers (such as delivery services) only for the purpose of fulfilling your order. These third-party service providers are required to keep your information secure and confidential, and they can only use it for the specified service.
4. Data Protection and Security
We are dedicated to safeguarding your personal information. To protect your data from unauthorized access, we implement the following measures:
Encryption: All sensitive information, such as payment details, is encrypted when transmitted over the internet using secure protocols.
Secure Servers: Your personal data is stored on secure servers.
Despite these measures, no method of data transmission or storage is 100% secure. While we do our best to protect your personal information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Currently, we do not use cookies or other tracking technologies on our website. However, this policy may be updated in the future to reflect any changes to our website’s functionality. Should we introduce cookies, you will be informed, and an updated policy will be provided explaining how they work and how you can manage them.
6. Children’s Privacy
Since Bakku is a children’s store, we recognize the importance of protecting the privacy of children. However, we do not knowingly collect personal information from children under the age of 13. All purchases and interactions on our website must be made by adults (such as parents or legal guardians).
If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take immediate steps to delete the information. If you believe that we may have collected such information, please contact us at bakkustore@bakku.in.
7. Your Rights and Choices
You have the right to access, correct, and update the personal information we collect. If you would like to make changes to your information, please contact us, and we will process your request promptly.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes stated in this Privacy Policy, such as processing your orders and providing customer service. After this period, your data will be securely deleted.
9. Legal Compliance
At this time, Bakku does not comply with specific privacy laws. However, we are committed to maintaining the highest standards of data protection and transparency. We continuously review and update our privacy practices to align with industry standards.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website, with the date of the latest update indicated at the top of this page. We encourage you to periodically review this policy to stay informed about how we protect your information.
11. Contact Us
If you have any queries regarding this Privacy Policy, please contact us:
Email: bakkustore@bakku.in
Phone: +91 9896621925
We are committed to addressing your privacy-related concerns promptly and efficiently.